bmkk Privacy Protection Policy
This policy openly explains how personal data belonging to players who use the bmkk platform is stored and for what purposes it is used.
Introduction and Purpose of This Policy
bmkk is an online platform for players in Myanmar where you can play football betting, Live Casino, Slots, Crash games, and card games all in one place. We treat the protection of our players' personal data as a matter of the highest importance and handle every piece of stored data with full responsibility.
This Privacy Policy ("Policy") applies to any player who visits bmkk.run, registers an account, or plays games on the platform. By continuing to use this platform, you are considered to have read and accepted the terms of this Policy.
This Policy covers what personal data is collected, how we handle it, who it may be shared with, what rights you have over your data, and how to contact us. If you have any questions about anything in this Policy, you can reach us at [email protected].
Types of Data We Collect
When players access and use the platform, we collect two categories of data — data you provide directly and data generated automatically by the platform.
2.1 Data Provided by the Player
This covers data you provide yourself when registering an account or using the platform:
- Name (as entered)
- Contact phone number
- Banking details related to payment methods (KBZPay, Wave Money, AYA Pay, CB Pay)
- Player's chosen username
- Message content sent when contacting the customer support team
2.2 Automatically Collected Data
When you access the platform, the following data is collected automatically:
- IP address
- Browser type and version
- Pages visited and games played history
- Deposit / withdrawal transaction history
- Session duration and access time (Myanmar Standard Time — MMT)
- Device type (desktop, mobile, tablet)
- Cookie and related tracking technology records
How your data is used
Data provided by or generated from players is used only for the following purposes:
3.1 Account Management
Used to create, verify and secure player accounts, and to help players regain access to their accounts. These services cannot be provided without this data.
3.2 Financial Operations
Financial records are kept to process deposits, withdrawals and bonus payments correctly, and to prevent money laundering.
3.3 Customer Service
Communication data and records are used to provide 24/7 customer support and to handle player enquiries in Burmese.
3.4 Fair Play Integrity
Game records are reviewed to verify that games are played correctly and to prevent cheating or system abuse.
3.5 Platform Improvement
Data is used to understand which games players prefer and how they use the platform, so services can be improved. These analyses are based on aggregate data, not on individual players.
Who your data is shared with
bmkk does not sell players' personal data to third parties. Data sharing is limited to the cases below and only within the scope of the purposes stated in this policy:
4.1 Payment Processing Companies
Only the data required for payment processing is passed to companies that handle payment services such as KBZPay, Wave Money, AYA Pay and CB Pay. These companies operate under their own privacy policies and handle the data we share only for its intended purpose.
4.2 Legal Obligations
When data disclosure is requested by law enforcement authorities, legal audits or legal requirements, the required data may be disclosed in accordance with the law.
4.3 Business Service Providers
Companies that work with us to audit the platform, assess security or provide technical support can only access the data they need to deliver their services, and they operate under confidentiality agreements we have in place.
Data Security Measures
bmkk uses advanced security technologies to protect players' personal information:
- SSL Encryption: All data transmitted across the platform is protected with SSL encryption. You can verify this by the lock icon shown in your browser.
- Access Control: Player data can only be accessed by staff members who need it to carry out their work. Data access is logged and reviewed regularly.
- Secure Storage: Player data is stored on secure servers and undergoes regular and ongoing vulnerability checks.
- Password Protection: Player passwords are stored using hashing, so no staff member can see them in plain text.
While we work hard to maintain our security measures, players should be aware that no online system can be completely secure. Players should also make every effort not to share their login credentials with anyone.
Cookies and Tracking Technologies
bmkk.run uses cookie technology to help players access the platform more easily and to remember player preferences.
6.1 Cookie Types
- Essential Cookies: These cookies are required to maintain login sessions, run security checks, and keep the platform's core functions working. They cannot be turned off.
- Functional Cookies: These cookies remember player preferences such as language and game type settings.
- Analytics Cookies: These cookies are used to see how players use the platform and to improve our services. They collect aggregate data only.
6.2 Cookie Controls
Players can clear or block cookies in their browser settings. Please note that if essential cookies are turned off, some platform features may not work properly.
Players' Data Rights
Every player has the following rights regarding their personal data:
7.1 Right to Access Data
You can request to know what data we hold about you. Send your request to [email protected] and we will respond after verifying your identity.
7.2 Right to Correct Data
If any personal information we hold about you is inaccurate, you can request a correction through our customer support team or by email.
7.3 Right to Delete Data
You can request that your data be deleted. Please note that some records may need to be kept for a set period due to financial and legal requirements.
7.4 Right to Data Portability
You can request a copy of your data in a readable format. Send this request to [email protected] and we will process it after verification.
7.5 Right to Object
If you do not want your data used for advertising purposes or for analysis beyond platform improvement, you can contact our customer support team to request a restriction.
Data Retention Period
bmkk retains player data for a defined period according to business requirements and legal obligations:
- Account Data: Retained for as long as the player's account remains open. After the account is closed, certain records are kept for the required period under legal obligations before being deleted.
- Financial Records: Deposit and withdrawal records are retained for the period required by law.
- Customer Support Records: Chat and email records are kept for as long as needed to maintain customer service quality and resolve issues.
- Analytics Data: Aggregate analytics data may be retained for longer periods for platform improvement purposes and is not linked to any individual player.
Policy on Under 21 Minors
The bmkk platform is only accessible to adults aged 21 and above. We do not knowingly collect personal data from anyone under 21.
If we discover that a person under 21 has accessed our platform, that player's data will be deleted immediately and the account will be closed. You can report any information related to this to [email protected].
Policy Updates and Notifications
bmkk may update this Privacy Policy from time to time to reflect business needs or legal changes. Any significant changes will be shown on the "Last Updated" date on this page, and a visible notification may be displayed in players' accounts when they visit the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend that players revisit this page regularly to read the latest version.
bmkk Data Protection Contact
For any questions about this policy, any requests regarding your data, or any concerns about how we handle your data, you can contact bmkk's Data Protection Team through the following channel:
- Email: [email protected]
- Live Chat: Contact us in Myanmar language via 24/7 Live Chat on the platform
Our Data Protection Team prioritizes the privacy rights of players in Myanmar and can handle any inquiry in Myanmar language.
To learn more about bmkk games, you can read the full details on the bmkk Casino page. To access and play on the platform, you can log in at bmkk Login.